Question 1

Do you deliver?

Accepted Answer

Yes we deliver only to the Southern Highlands for FREE when you make a purchase over $150 or we charge $10 for under $150 purchases to The Southern Highlands ONLY. We also offer postage via Australia Post for outside The Southern Highlands.

Question 2

Where are you located?

Accepted Answer

Mittagong 2575

Question 3

Do you offer pickups?

Accepted Answer

Yes.

Question 4

What payment options are available?

Accepted Answer

We provide payment options exclusively for our online products.

Question 5

Are you insured and have an ABN?

Accepted Answer

Yes, we are fully insured and are ABN registered.

Question 6

When can you reach us?

Accepted Answer

Our team is available Monday to Friday, from 10:30 AM to 3:00 PM. Reach out to us during these hours for any assistance!

Question 7

What cleaning services can we help you with?

Accepted Answer

We offer a variety of cleaning services, including commercial cleaning, window cleaning, external house washing, lawn maintenance, roof cleaning, and cool room cleaning. Let us take care of all your cleaning needs!

Question 8

Are your services insured?

Accepted Answer

Yes, all our services are fully insured with $20 million in public liability insurance, ensuring safety, reliability, and your peace of mind.

Question 9

How do we deliver cleaning products?

Accepted Answer

We deliver cleaning products for free within the Southern Highlands on orders over $150. For orders under $150, a $10 delivery fee applies. Outside the Southern Highlands, we offer postage via Australia Post.

Question 10

What WHS compliance services do you offer?

Accepted Answer

We offer WHS compliance services, including Test and Tagging, to ensure your workplace meets current regulations and standards. Our team is dedicated to helping you maintain a safe and compliant environment.

Question 11

What types of cleaning products do you offer?

Accepted Answer

We offer a wide range of cleaning products, including cleaning chemicals, janitorial supplies, and paper products. As distributors for Nowchem in the Southern Highlands, we ensure you have access to top-quality products for all your cleaning needs.

FAQ

Frequently asked questions